Privacy Policy

ORD Studio takes privacy seriously. This policy explains what personal information we collect, how we use it, and how we protect it. It applies to all visitors to our website and to clients who engage with our services. By using the site or submitting an inquiry, you acknowledge this policy.

Information Collected

We may collect your name, email address, phone number, business name, and any details you include in a project inquiry or message. When you book a call or fill out a form, that information is stored for the purpose of following up and managing the engagement. We also collect basic technical data through website analytics, including pages visited, session duration, browser type, and general geographic location.

How Information Is Collected

Information is collected when you submit a contact form on the website, send an email directly, book a discovery or project call through our scheduling tool, or engage with the site in ways that trigger analytics tracking. We do not collect information without a direct interaction or through passive tracking beyond standard analytics.

How Information Is Used

The information collected is used to respond to inquiries, scope and manage projects, deliver agreed services, send invoices and project updates, provide ongoing support, and improve how the website communicates the studio's offer. We do not use your information for unrelated promotional purposes without your consent.

Sharing of Information

ORD Studio does not sell, rent, or trade personal information. Data may be shared with trusted third-party service providers only where necessary for delivering services. This may include hosting providers, analytics platforms, payment processors, scheduling tools, email services, and accounting or legal advisors. These parties are expected to handle data responsibly and in line with applicable privacy standards.

Data Protection

We take reasonable technical and organizational steps to protect the information we hold. This includes using reputable and secure tools, limiting access to data to those who need it, and following standard industry practices. No system connected to the internet is completely risk-free, but we treat your data with care and act promptly in the event of any known security concern.

Cookies and Analytics

The ORD Studio website may use cookies or third-party analytics tools such as Google Analytics or similar services to understand how visitors interact with the site. These tools collect anonymized behavioral data and do not identify you personally. You can adjust or disable cookies through your browser settings at any time without affecting your ability to use the site.

User Rights

You have the right to request access to the personal information we hold about you, ask for corrections if anything is inaccurate, or request deletion where applicable. To make a request, contact us directly at andreicostasco3@gmail.com. We will respond within a reasonable timeframe and handle all requests in good faith.

Policy Updates

This privacy policy may be updated periodically to reflect changes in how we operate or in applicable regulations. When changes are made, the updated version will be published on this page with a revised date. Continued use of the website after an update has been posted constitutes awareness of the new policy.

Contact for Privacy Requests

For any questions about this privacy policy, data access requests, or concerns about how your information is handled, reach out at andreicostasco3@gmail.com. We are committed to addressing privacy concerns directly and transparently.